Privacy, terms and complaints
How Ordway handles your information, the terms of this website and how to raise a complaint. Written for a fictional firm: replace it with your own, reviewed by your adviser.
Legal
Four short notices.
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Privacy notice
We use the details you send through our forms or by email only to reply to you and to run the work you ask us to do. We keep them for as long as the law and our regulators require, and we do not sell them. You can ask to see, correct or delete your information at any time by writing to the partner you deal with.
Website terms
This website gives general information about our firm and services. It is not advice and does not create a client relationship. We engage clients under a signed letter of engagement that sets out the scope, fees and terms of each piece of work.
Complaints
If you are unhappy with our service, write to the managing partner. We will acknowledge your complaint within five working days and give you our response, and your right to refer it to the relevant ombudsman or regulator, in writing.
Next step
Speak to the partner who would run your work.
We reply within one working day, Monday to Friday.
3
21 Carver Lane
London EC2V 6DN
Level 9, Gate Village 3
Dubai, UAE